Returns and Refunds

RETURNS & REFUNDS - Physical and Digital Products

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

This returns and refunds policy applies to physical products that might be offered in the future. See exempt products listed in the following paragraphs. To be eligible for a return, your physical item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: * Gift cards * Downloadable software products *eGuides (information delivered in PDF form like the City Guides) *eBooks * Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at ketoanywhere@gmail.com.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ketoanywhere@gmail.com.

RETURN SHIPPING

If applicable, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

RETURNS, REFUNDS, LIABILITY - Coaching, Consultation, Talks (refered to as ‘Program’)

Company = Refers to Keto Anywhere LLC

METHODS OF PAYMENT

Payment in FULL is due prior to commencement of Programs / any services as described in the respective agreement or Calendly description.

REFUND POLICY

Programs are not eligible for refunds. The Programs require Clients to be fully invested. Clients are asked to review prior to engaging in the Programs if they are committed to engage in the Program to make them more successful.

RESCHEDULING POLICY 

 As per ‘Refund policy’, once payment for programs is made, fees are 100% non-refundable. A program may have multiple sessions (times where Company and Client meet virtually). Each client receives one free rescheduling if the session is rescheduled prior to the 48 hour window before the call. To reschedule, Client must do so prior to 48 hours before the session begins or the payment and one-time complimentary rescheduling will be forfeited.  To reschedule the session, Client can simply send an email to ketoanywhere@gmail.com. If the session is cancelled within the 48 hours before the scheduled start of your call, no refunds are available. 

CLIENT RESPONSIBILITY

 Programs are developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any dietary endeavor, there is an inherent risk of it impacting the clients health. Before acting on information Client understands that medical professionals should be consulted. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her sessions and interactions with the Company. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any programs and possible materials.

 Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility

LIMITATION OF LIABILITY 

 Client agrees they used Company’s services at their own risk and that Programs are only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Program. Company assumes no responsibility for errors or omissions that may appear in any of the program materials.

 The Company makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the program / service negotiated, agreed upon and rendered. In no event shall the Company be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Company’s entire liability and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Company under the Agreement for all coaching services rendered through and including the termination date

 INDEMNIFICATION

 Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of the agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to the agreement. Client recognizes and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Company’s Programs, the undersigned, heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Company and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in a equity arising from my participation in the Programs.

 BENEFIT DISCLAIMER 

 Every effort has been made to accurately represent programs and their potential. There is no guarantee that Client with yield the benefits described using the techniques and ideas in provided materials or shared during sessions. Examples in materials are not to be interpreted as a promise or guarantee of benefitting. Clients level of success in attaining the results claimed depends on the time devoted by Client, knowledge and various skills. Since these factors differ according to individuals, Company cannot guarantee Client’s success. Nor is Company responsible for any of Clients actions. 

 APPLICABLE LAW

 Any engagement shall be governed and construed in accordance with the laws of the State of Illinois, without giving effect to any conflicts of laws provisions.